How to Nurture Your Clients and Associates
“Respond to Reviews”
- Be Thankful – Thank the Customer and Associates
- Take the opportunity to add some marketing i.e., best title and best escrow and best neighborhood
- Encourage an actionable step – Call to Action “Check out this upcoming listing”
- Share these reviews on your website, social, text
- Make it personal with first names
- Thank them for their review and kind words
How to respond to negative reviews
- Apologize for their negative experience.
- Do everything to make things right and mention that – and take it offline as well to make it right.
P.S. Don’t forget about your #Hashtags
Get More Reviews!
Ask about getting your personalized Google Review Link to get more reviews – ALSO – use your email list to get more reviews and SMS TOO!!!
Want Educational Updates About Internet Visibility?
Vickie Christensen of Wellman Works Ltd. in Cameron Park, specializes in getting your business found on the Internet. I use my wealth of knowledge in the technical and marketing field earned over the last 30 plus years. I love working with businesses and making them more successful because that makes our community stronger.
Years of digging in and looking for the solutions that big companies can afford brought me, as a small business here. What I’ve spent years studying and applying to my own businesses are available to you.
Internet Visibility and Brand – you have found the person that listens and understands and will help you understand. It is my mission to give the opportunity that large companies have to your business and to promote the ethics of the Rotary 4-Way Test: In all things we do and say; Is it the Truth, Is it fair to all concerned, Will it build good will and better friendships, and Will it be beneficial to all concerned.
I look forward to hearing from you and discovering how I can best help you.
For digital business card https://bit.ly/VickieBusinessCard